Pastoral Support Officer

Position Start Date: As soon as possible

Contract Type: Full Time

Contract Term: Fixed Term, initially for 1 year

Application Close: 20th March 2026

Interview date: TBC

The Sweyne Park School is the lead school in the Rayleigh Schools Trust, working in partnership with a local primary school to provide a 2–19 educational experience for the community.

We are seeking an organised and professional individual with strong administrative experience to join our Pupil Services team. The successful applicant will be detail-oriented, calm under pressure, and committed to supporting the welfare and wellbeing of pupils in a busy secondary school environment.

Job Purpose

To provide front-line pastoral support to pupils, acting as a first point of contact for welfare and wellbeing matters. The role includes responding to pupil queries, supporting medical needs, liaising with all stakeholders, maintaining accurate records, and assisting Heads of Year with the day-to-day management of pupil welfare.

Key Responsibilities

• Act as a first point of contact for pupil pastoral queries.
• Provide First Aid support where necessary (training will be provided).
• Liaise effectively with all stakeholders regarding pupil welfare.
• Maintain accurate pupil records and update management information systems.
• Provide administrative support for pastoral processes.
• Support Heads of Year with non-teaching pastoral duties.
• Maintain confidentiality at all times and adhere to safeguarding policies.
• Contribute to the effective and professional running of our Pupil Services team.

Personal Specification

The successful candidate will:

• Be highly organised with strong time management and prioritisation skills.
• Demonstrates composure and decisive action during peak periods and shifting priorities.
• Demonstrate excellent communication and interpersonal skills.
• Work effectively both independently and as part of a team.
• Show sensitivity, discretion and a clear understanding of confidentiality.
• Be proficient in Microsoft Office applications (Word, Outlook, Excel).
• Respond appropriately, compassionately and confidently to vulnerable pupils.
• Be flexible and willing to support wider administrative needs where required.
• Approaches tasks with enthusiasm and a personable, engaging demeanour.

This role is central to ensuring that our pupils/students feel safe, supported and cared

for throughout the school day.

Working Hours

37 hours per week, Monday to Friday, 39 weeks per year (term time plus training days), with 30 minutes for lunch. Annual leave must be taken during school holidays. A smart dress code applies.

Salary

£26,403 per annum (pro rata) (Scale 4 Point 7)

We welcome applications from skilled administrators with experience in Pupil Services of comparable fast-paced, regulated sectors.

For further information, please contact Kelly Gelder on 01268 784253 or email hr@rayleighschoolstrust.com. An application form can be downloaded via the link below.

The Sweyne Park School is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. Appointment is subject to satisfactory references and an enhanced Disclosure and Barring Service check.

Closing date: 20th March 2026

We reserve the right to withdraw this advert prior to the closing date if a suitable candidate is appointed.